Sunday, 8 June 2014

Free Shipping

So, we are trying different things out regarding shipping so we are going to try something a bit different this month


For our whips, floggers, dragons and other handmade impact toys, we are going to offer free shipping to all UK customers who spend over £25 for Royal Mail Signed For with the option to upgrade to Special Delivery for £4.50 (please note we use Special Delivery for the insurance and tracking not for the next day service, if you require an item next day please check with us first as we don't post every day)
We are also keeping our international rate down to £9.50 regardless of the size of your order. International orders are sent Airsure which is a tracked service. However, this will only insure your parcel up to £50 so if you require additional insurance please contact us... If you order £100 of goods and do not take out additional insurance, please be aware should the parcel be lost you will only be able to claim £50.


We are going to do things a little differently - as nearly everything is bought in rather than made, we are not able to offer free shipping (unless you want us to put our prices back up). However, we can lower our shipping!

orders up to £50 will be from £4.50 (down from £5)
orders over £50 will be from £9.50
These are base rates, additional postage for heavy items/long items/etc will be added to your cart as a separate "Special Shipping Rate" value
We have lowered our postage in the grander scheme of things as the average shipping to order value has been 15% over the last 6 months
International orders will remain at base rate of £9.50 but we will take each order on a case by case basis (for instance the locking stainless plugs cost us £20.50 to ship to the USA) so we would ask people to email us before ordering to double check the true postage cost, especially if it is a large order or one that contains heavy/long items such as metal work or a sjambok/staff/cane. We will be reviewing whether we can offer all of our products to our international customers, for this reason.

We are going to use the PayPal shopping cart for this to facilitate the shipping breaks - UK orders with no Special Shipping Rate will not add shipping until the PayPal stage of the checkout, UK orders with a Special Shipping Rate will split their shipping between Edgeplay and PayPal, and international orders will show £5 shipping on Edgeplay and PayPal will add the additional £4.50 or £9.50 (total shipping from £9.50-£14.50)

Please bare with us!

We are just playing with stuff to see what works and what doesn't before we consider investing in expensive cart plug-ins or have one coded for us.
Please bare with us in the mean time

Send us your feedback

Does this sound like a good solution? Do you like the idea of free shipping on Impact-Toys? Let us know what you think in the comments, or send us a message!

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